With over 200 people based in London, Paris, New York and Mumbai, this agency bring brands to life through design and strategy.  Driven by insights and a collaborative work ethic, they work across a broad range of disciplines and media, focused on ensuring they give expert opinion to their clients across everything from branding and packaging, to environments and stakeholder communications. They create and evolve brands to be powerful and personal.

 Key Responsibilities:

• Supporting the Head of Corporate Communications with Client Services team management, including line management of colleagues.
• Delegating to and guiding more junior Client Services team members on accounts.
• Running corporate reporting and corporate communications accounts and projects from inception to delivery including creating briefs, budgets and schedules, and managing the internal teams (consultancy, design and production) to ensure successful delivery.
• Working with the design team to inspire and challenge, ensuring the best creative results which are on brief and meet clients’ objectives and expectations.
• Acting as ‘lead’, liaising with clients and third parties (photographers, copywriters, printers etc) to act as the central point of coordination.
• Leading client meetings and presentations, articulating the objectives of the meeting, providing succinct and useful meeting notes and leading discussions related to the management of the project.
• Being a point of contact for clients to discuss issues or concerns and problem-solving with the team to help find a solution.
• Financial management of allocated projects in terms of forecasting, budgeting and billing. Liaising regularly with our finance team to ensure accurate invoicing and profitable margins.
• Helping to pitch for new business, being involved in selected pitch processes, presenting the account management aspect of our offer.

Key Skills:

• A corporate reporting specialist, happy to focus on this area of our offer but with experience or ambition to help develop our broader corporate communications offer.
• Experience and interest in sustainability.
• Professional, confident and calm under pressure.
• Hands-on, with the ability to manage multiple stakeholders and internal team members.
• Commercially focused – comfortable handling big budget projects including client negotiation.
• Comfortable liaising with senior management and more junior clients.
• Deep understanding of corporate reporting processes and timings to enable strong project management through production and implementation challenges.
• A team player that will contribute to the success of the agency by sharing knowledge and lending a hand to others when needed.