A branding and design consultancy delivering creative solutions across strategy, content and production for a variety of clients, with a focus on premium brands, architecture, design and the built environment. Entrepreneurial in spirt and favour simplicity, clarity of message, intelligence and sensitivity. They deliver measurable results with a passion for detail and authenticity.

 Key Responsibilities:

• Highly cross-functional role that will help oversee all operations of the agency.
• Lead in the maintaining of our project management system supporting the London Studio.
• Support in the set up and implementation of HR system.
• Serve as representative of the company by greeting and attending to guests upon arrival.
• Establish rapport with clients and visitors; answer and direct phone calls, and take/relay detailed messages as required.
• Ensure the reception area, common areas and conference rooms are safe, clean and presentable.
• Provide agency-wide administrative and facilities support, including but not limited to coordinating organisational meetings (weekly team meetings), interacting with building management for facilities requests, implementing operational procedures, coordinating/troubleshooting technical issues with office equipment.
• Receive, sort and distribute incoming mail, packages and deliveries and direct to appropriate team members; facilitate package pick-ups or shipping as required for outgoing packages.
• Make travel arrangements for team when required.
• Perform clerical tasks, including but not limited to filing, data entry, run office errands.
• Track and manage various systems and databases such as client/contacts list, time off schedule, subscriptions, credentials etc.
• Manage supplies and equipment inventory, including office supplies, computers and other essential office needs.
• Assist with meeting prep and compiling meeting materials when needed.
• Coordinate maintenance, repairs and services with various facilities vendors with autonomy.
• Assist team with ad-hoc requests or projects as required.
• Supporting in new operational system set up with Managing Director and CFO.

Key Skills:

• Strong multi-tasking, detail-oriented, and organisational skills are critical and thus must be self-motivated.
•  Familiarity with Apple computers and applications, Google Suites (especially Calendar & Docs), Zoom Video Conferencing, and Microsoft Office. Prior experience in managing a calendar across multiple time zones is a plus.
• Motivated self-starter, thrives in entrepreneurial environments.
• Strong communication skills and professional demeanour.
• Ability to work in a team environment and welcome feedback and direction.
• Organised, reliable, with the ability to multi-task and manage multiple tasks/assignments.
• Punctuality and presence.
• Willing to go above and beyond to handle ad hoc projects as assigned.
• Excellent eye for detail and presentation.
• Passion for luxury, hospitality and real estate industries, critical thinking and strategic problem
  solving.