An independent strategic brand agency known for putting people at the centre of bold brand strategy, identity, and communications. They’ve built deep relationships with global FMCG & Corporate brands and value thoughtful, insight-led creative work.

Key Responsibilities:

• Lead end‑to‑end client account management: onboarding, stakeholder engagement, brief definition, budget & timeline oversight

• Collaborate closely with creative, strategy, production, and finance teams to ensure projects meet or exceed client expectations

• Identify upsell opportunities and work proactively to grow accounts, while maintaining client satisfaction and retention

• Monitor project performance, report on KPIs, handle risk management, and ensure continuous improvement in account delivery

Key Skills:

• Strong experience managing mid‑ to large‑scale accounts in a brand, design, or marketing agency environment

• Excellent communication, negotiation and interpersonal skills; confident presenting to senior client stakeholders

• Solid business acumen: budget management, forecasting, identifying growth opportunities, and driving profit on account work