A fast-paced multi-disciplinary brand design agency who put exceptional creativity at the heart of their business. From creative strategy, branded pack design & innovation, through to POS, animation and realisation, they deliver world class strategic creativity to help their clients develop successful brands that people love to love. Brands that engage people in their everyday lives.

Key Responsibilities:

• Lead and nurture strategic relationships with key clients across global accounts, acting as the primary point of contact and trusted advisor.

• Drive growth and long-term value by identifying opportunities that deepen client engagement and expand the agency’s involvement.

• Translate client business objectives into clear briefs and inspire internal teams to deliver outstanding creative and commercial solutions.

• Maintain accountability for overall account performance, including profitability, forecasting and delivery against agreed goals.

• Collaborate closely with cross-disciplinary teams (strategy, creative, production, operations) to ensure seamless execution and high-quality outputs.

• Partner with senior leadership to shape proposals, pitch presentations and strategic growth initiatives.

• Represent clients and the agency at high-level meetings, workshops and industry events, ensuring professional, compelling dialogue and stakeholder confidence.

• Mentor and support junior client service staff, promoting development, best practice and a culture of excellence.

Key Skills:

• Proven experience in senior client service, account leadership or partnership roles within a creative, design or brand strategy environment.

• Strong commercial acumen with a track record of driving revenue growth, retention and strategic client expansion.

• Exceptional communicator, able to build trusted relationships with senior stakeholders and articulate complex ideas with clarity and impact.

• Strategic thinker with the ability to translate business challenges into creative opportunity and commercial results.

• Collaborative leader who motivates teams, fosters cross-discipline alignment and champions shared success.

• Confident influencer, capable of shaping thinking inside and outside the agency.

• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.

• A passion for creativity, design-led thinking and brand-driven business outcomes.