A global creative solutions company and one of the world’s largest independent creative networks. It brings together strategy, creativity, media and technology to help brands navigate cultural change and drive growth. The group operates internationally, delivering integrated solutions across brand, experience and communications.

Key responsibilities:

• Lead senior-level client relationships, acting as a trusted advisor across brand, strategy and experience.

• Develop deep understanding of client organisations, commercial priorities and long-term objectives.

• Shape and steer engagements, from briefing and scoping to delivery and evaluation.

• Confidently challenge briefs to ensure work is strategically sound, meaningful and commercially effective.

• Identify and drive organic growth opportunities within existing accounts.

• Own financial performance across the client portfolio, including forecasting, profitability and risk management.

• Define and manage scopes, budgets and timelines, ensuring clarity and alignment at all stages.

• Contribute to and lead pitch processes, from brief to presentation, including proposal development.

• Run complex projects hands-on, maintaining oversight of workflows, priorities and dependencies.

• Collaborate closely with strategy, design and delivery teams to ensure work meets strategic intent and quality standards.

• Foster strong cross-group relationships to unlock integrated opportunities and shared value.

• Mentor and develop Client Management talent, championing a collaborative, high-performance culture.

Key skills

• Strong strategic and analytical thinker, able to uncover insights and shape clear direction.

• Confident and compelling communicator, both written and verbal.

• Skilled at simplifying complexity and guiding clients through ambiguity with clarity and confidence.

• Commercially astute with sound financial management capability.

• Proven leadership of multidisciplinary teams within brand, design, consulting or creative environments.

• Demonstrated experience running complex projects hands-on.

• Deep understanding of brand strategy, design and digital experience.

• Collaborative, proactive and solutions-focused mindset.

• Calm, resilient and positive under pressure, with a commitment to fostering inclusive and supportive team environments.