A strategic creative studio working at the intersection of brand, place and experience design, this agency partners with global organisations, developers and cultural institutions to create impactful, human-centred solutions. With a strong emphasis on purpose-led work and sustainability, it blends strategy, design and storytelling to transform brands, spaces and environments for long-term impact.

Key Responsibilities

• Leads senior client relationships, acting as a trusted strategic partner across complex, multi-disciplinary projects
• Drives account growth through identifying new opportunities, shaping proposals and contributing to business development efforts
• Oversees end-to-end project delivery, ensuring work is strategically sound, creatively ambitious and commercially successful
• Collaborates closely with strategy, design and delivery teams to translate client challenges into compelling creative solutions
• Provides clear direction and mentorship to account teams, fostering high performance and professional development
• Owns financial management of accounts, including forecasting, budgeting and profitability tracking
• Facilitates workshops, presentations and stakeholder engagement at C-suite level
• Ensures consistent quality and alignment across brand, digital and built environment outputs
• Acts as a key voice in shaping client strategy, aligning business objectives with creative execution

Key Skills

• Extensive experience at Account Director (or equivalent) level within a creative, branding or design agency
• Strong strategic thinking with the ability to connect brand, experience and environment into cohesive narratives
• Proven track record of managing high-value, complex accounts across multiple stakeholders
• Excellent commercial acumen, including scoping, pricing and revenue growth
• Confident communicator and presenter, comfortable engaging senior client leadership
• Deep understanding of integrated design processes spanning brand, digital and physical environments
• Highly collaborative leadership style with the ability to inspire cross-functional teams
• Strong organisational and project management skills, with attention to detail and delivery excellence
• Passion for purpose-driven work, sustainability and designing impactful experiences for people and communities