A leading hospitality design consultancy, bringing together strategists, designers and experience specialists to create exceptional guest experiences across hospitality, food & beverage and lifestyle brands. They take a multidisciplinary approach, combining brand strategy, interior design and experiential thinking to help clients build distinctive, commercially successful destinations. Working with global hotel operators, restaurant groups and consumer brands, they are known for delivering innovative concepts that transform how people interact with places and brands.

Key Responsibilities:

• Lead the day-to-day management of a strategic brand partnership, acting as the primary point of contact between all key stakeholders.
• Manage relationships with an external brand partner, ensuring contractual commitments, deliverables, timelines and obligations are understood, tracked and delivered by both parties.
• Coordinate partnership activation across a network of hotel operators throughout the EMEA region.
• Build strong relationships with operator-level stakeholders, supporting successful implementation at individual property level.
• Monitor programme performance against agreed KPIs and success measures.
• Develop reporting frameworks and dashboards to track partnership effectiveness, compliance and engagement.
• Identify risks, issues and opportunities, proactively driving solutions and continuous improvement.
• Facilitate regular stakeholder meetings, project updates and performance reviews.
• Ensure consistency of execution and guest experience standards across multiple locations and markets.
• Work closely with internal teams to align commercial, operational and partnership objectives.
• Maintain clear project documentation, timelines, action plans and governance processes.
• Support the ongoing optimisation and scalability of the partnership programme as it evolves.

Key Skills:

• Proven experience managing strategic partnerships, sponsorships, licensing agreements or commercial collaborations.
• Experience within hospitality, lifestyle, retail, travel or consumer-facing sectors is highly desirable.
• Strong understanding of partnership contracts, commercial obligations and stakeholder governance.
• Demonstrable project management experience, with the ability to manage multiple workstreams simultaneously.
• Excellent stakeholder management skills, with confidence engaging senior brand partners, operators and internal teams.
• Experience working across EMEA markets and navigating multi-country stakeholder environments.
• Strong analytical capability, including KPI tracking, performance reporting and programme evaluation.
• Highly organised with exceptional attention to detail and follow-through.
• Comfortable working autonomously within a freelance or contract environment.
• Strong communication and relationship-building skills, with the ability to influence and align diverse stakeholder groups.
• Commercially minded, proactive and solutions-oriented approach to problem solving.
• Experience delivering partnership activations within hospitality or guest experience programmes would be advantageous.

Engagement Details

• Freelance or contract opportunity
• Flexible working arrangement
• Initial higher-touch involvement during programme setup and launch
• Ongoing oversight and governance support over a 6–12 month period
• Part-time commitment anticipated, with scope and schedule to be agreed based on project requirements