Independent London branding agency creating thoughtful, strategically driven brands for over 20 years. Working across sectors including property, hospitality, architecture, lifestyle and technology, the agency partners with ambitious clients to develop brand strategy, visual identity, digital experiences and integrated campaigns.

Key Responsibilities:

• Lead a portfolio of branding and digital clients, building long-term partnerships based on trust and collaboration.
• Oversee projects from briefing through to delivery, ensuring exceptional creative quality, commercial success and timely execution.
• Act as the key client contact, confidently leading meetings, presentations and strategic conversations.
• Collaborate with Strategy, Creative and Digital teams to deliver integrated brand experiences across every touchpoint.
• Manage project scopes, budgets, timelines and resource planning to ensure projects remain profitable and efficiently delivered.
• Identify opportunities to grow existing accounts and contribute to new business proposals, pitches and presentations.
• Mentor and support junior members of the Client Services team, encouraging collaboration and professional development.
• Champion best practice across client service, ensuring every client receives an outstanding agency experience.
• Build strong internal relationships, helping to create a positive, collaborative and solutions-focused culture.

Key Skills:

• 6+ years’ experience within a branding, creative or design agency.
• Proven experience managing complex branding and digital projects.
• Outstanding client relationship management and stakeholder engagement skills.
• Strong commercial awareness with experience managing budgets, scopes and profitability.
• Confident leading client meetings, workshops and presentations.
• Excellent organisational and project management skills with the ability to manage multiple workstreams.
• Strategic thinker with a genuine passion for branding, design and creativity.
• Strong leadership skills with experience mentoring and developing team members.
• Collaborative, proactive and calm under pressure, with exceptional communication skills.
• A passion for beautifully crafted brands and delivering work that makes a meaningful commercial impact