An independent branding and digital agency with over 40 years’ experience helping ambitious organisations define who they are, how they communicate and how they show up across every touchpoint. Working across sectors including hospitality, luxury, property, professional services, energy and technology, the agency delivers strategic branding, digital experiences and creative communications for an impressive portfolio of UK and international clients.

Key Responsibilities:

• Manage the day-to-day delivery of a portfolio of branding and digital client accounts.
• Build strong, long-term relationships with clients, becoming a trusted point of contact.
• Coordinate branding, digital and marketing projects from briefing through to final delivery.
• Prepare project scopes, timelines, budgets and proposals.
• Monitor project progress, budgets and profitability, ensuring projects remain commercially successful.
• Collaborate closely with strategy, creative and digital teams throughout every stage of a project.
• Attend and lead client meetings, workshops and presentations where appropriate.
• Support new business activity, including proposals, pitches and onboarding new clients.
• Identify opportunities to grow existing client relationships and add value beyond the brief.
• Ensure every client receives an exceptional experience throughout each project.

Key Skills:

• 4+ years’ experience within a branding, creative or digital agency.
• Excellent client relationship management and communication skills.
• Strong project management and organisational abilities.
• Experience managing budgets, timelines and project scopes.
• Commercially aware with a proactive and solutions-focused approach.
• Confident presenting to clients and facilitating meetings.
• Experience supporting proposals, pitches and new business activity.
• Ability to manage multiple projects simultaneously in a fast-paced agency environment.
• Collaborative, positive and proactive, with a genuine passion for branding, design and digital.
• A team player who enjoys variety, takes ownership and is committed to delivering exceptional client service.