A creative agency specialising in the marketing of space and place, combining strategy, creativity and digital to build brands and experiences that connect with audiences. Its work spans property, real estate, placemaking and destination branding, partnering with leading organisations

Key Responsibilities:

• Lead a portfolio of branding and digital clients, building long-term partnerships based on trust and collaboration.
• Oversee projects from briefing through to delivery, ensuring exceptional creative quality, commercial success and timely execution.
• Act as the key client contact, confidently leading meetings, presentations and strategic conversations.
• Collaborate with Strategy, Creative and Digital teams to deliver integrated brand experiences across every touchpoint.
• Manage project scopes, budgets, timelines and resource planning to ensure projects remain profitable and efficiently delivered.
• Identify opportunities to grow existing accounts and contribute to new business proposals, pitches and presentations.
• Mentor and support junior members of the Client Services team, encouraging collaboration and professional development.
• Champion best practice across client service, ensuring every client receives an outstanding agency experience.
• Build strong internal relationships, helping to create a positive, collaborative and solutions-focused culture.

Key Skills:

• Significant Account Director-level experience within a branding, design or integrated creative agency.
• Strong experience within property, real estate, placemaking or the built environment is highly desirable.
• Excellent senior client relationship skills with the confidence to challenge, advise and build long-term partnerships.
• Strong strategic and commercial awareness, with experience managing budgets, scopes, resources and account profitability.
• A strong understanding of the branding process across strategy, visual identity, campaigns, digital, placemaking and implementation.
• An articulate, collaborative and proactive leader with excellent presentation skills and the ability to inspire both clients and internal teams.