Award winning branding agency works with people who are trying to achieve the improbable. Industry leaders, start ups, anyone with the conviction to challenge the status quo – anyone who believes branding has the power to change organisations, change industries, change perceptions, and change behaviours.

Key Responsibilities:

• Become a trusted advisor by developing a deep understanding of each client’s business, ambitions, challenges and stakeholders.
• Maximise the long-term value of client relationships, leading commercially as well as creatively.
• Identify and shape opportunities before a formal brief exists, bringing proactive ideas and strategic guidance to clients.
• Create clear, inspiring briefs that give strategy and creative teams everything they need to produce exceptional work.
• Grow accounts confidently by extending senior relationships, negotiating fees and demonstrating the value of the agency’s work.
• Anticipate challenges, connect opportunities and resolve problems before they affect the client or project.
• Embrace AI and smarter working practices to reduce administration and create more time for strategic and commercial activity.
• Support new business, strengthen the agency’s reputation and help raise standards across the Client Partnerships team.

Key Skills:

• Significant Client Partner or senior client leadership experience within a top-tier branding or design agency.
• An entrepreneurial approach, with the confidence to create opportunities rather than wait for them.
• Excellent commercial judgement, including account growth, fee negotiation, profitability and value creation.
• The ability to understand a client’s business as deeply as your own and build trust across senior stakeholder groups.
• A strategic and curious mindset, with the ability to ask insightful questions and connect dots others may miss.
• Strong briefing and communication skills, bringing clients ideas and solutions rather than simply project updates.
• A collaborative, open-minded approach and genuine commitment to outstanding creative work.
• Confidence using AI and smarter tools to improve efficiency, decision-making and client service.