Senior Account Manager


London

Advertised by:

Sarah Walsh

Recruitment Director

Sarah Walsh

Connect with Sarah Walsh

An independent strategic and creative branding agency helping ambitious consumer brands find their edge and stand out in competitive markets. Working across brand strategy, identity, packaging, innovation and communications, the agency partners with both established names and challenger brands across FMCG, food and drink, health, beauty and lifestyle. Combining sharp strategic thinking with bold, distinctive creativity, the team creates brands that connect with consumers and deliver commercial impact.

Key Responsibilities:

  • Build and develop strong relationships with clients across a diverse portfolio of established and challenger consumer brands, becoming a trusted senior day-to-day partner.
  • Lead branding and design projects from initial brief through to final delivery, spanning strategy, brand identity, packaging, innovation, communications and wider brand activation.
  • Work closely with strategy, creative and design teams to turn client challenges into clear, inspiring briefs and distinctive creative work that helps brands stand apart.
  • Take ownership of multiple fast-moving projects, confidently managing scopes, budgets, timings, resources, production and client approvals while maintaining exceptional attention to detail.
  • Develop a deep understanding of clients’ brands, categories, consumers and commercial objectives, proactively identifying opportunities to strengthen the work and grow long-term client relationships.
  • Support senior leadership across key accounts, pitches and new business opportunities while mentoring junior client services team members and contributing to a collaborative, curious and straight-talking agency culture.

Key Skills:

  • Strong experience at Senior Account Manager level, or an experienced Account Manager ready to step up, gained within a branding, packaging, design or creatively led agency.
  • Experience working with consumer brands, ideally across sectors such as FMCG, food & drink, health, beauty, lifestyle or other fast-moving consumer categories.
  • Strong understanding of the branding and design process, with experience managing projects across strategy, identity, packaging, innovation and communications.
  • Excellent client leadership and communication skills, with the confidence to build trusted relationships, lead meetings and presentations and constructively challenge clients when required.
  • Highly organised and commercially aware, with proven experience managing multiple projects, budgets, scopes, timelines and creative resources simultaneously.
  • Collaborative, curious and creatively minded, with a genuine appreciation for smart strategic thinking and distinctive design, alongside the energy and personality to thrive within an independent creative agency.