Senior Account Manager


London

Advertised by:

Sarah Walsh

Recruitment Director

Sarah Walsh

Connect with Sarah Walsh

An independent, founder-led creative studio specialising in building distinctive brands and places through strategy, design and storytelling. Working across property, placemaking and a broader mix of ambitious businesses, the studio delivers everything from brand strategy and identity to campaigns, digital, wayfinding and physical experiences.

Key Responsibilities:

  • Build and develop strong relationships with clients across property, placemaking and ambitious consumer and corporate brands, becoming a trusted senior day-to-day partner.
  • Lead multidisciplinary brand and creative projects from initial brief through to delivery, spanning brand strategy, identity, campaigns, digital, placemaking, wayfinding, content and physical brand experiences.
  • Work closely with strategy, creative, design, digital and production teams to translate client ambitions into clear briefs and distinctive creative work that builds brands and places with long-term relevance.
  • Take ownership of complex projects and client workstreams, confidently managing scopes, budgets, timelines, resources, suppliers and multiple stakeholders while maintaining exceptional attention to detail.
  • Develop a deep understanding of clients’ businesses, audiences and commercial objectives, proactively identifying opportunities to strengthen the work, expand briefs and grow long-term relationships.
  • Support the senior leadership team across key accounts, pitches and new business while mentoring junior team members and helping maintain a collaborative, ambitious and creatively driven studio culture.

Key Skills:

  • Strong experience at Senior Account Manager level, or an experienced Account Manager ready to step up, gained within a branding, design, property or creatively led agency environment.
  • Experience managing integrated brand and creative projects, ideally across a combination of brand strategy, identity, campaigns, digital, placemaking and property-related communications.
  • Excellent client leadership skills, with the confidence and credibility to build trusted relationships, lead meetings and presentations and manage senior stakeholders.
  • Highly organised and commercially aware, with proven experience managing multiple projects, budgets, scopes, timelines and multidisciplinary creative teams.
  • A strong appreciation of design and creativity, with the ability to understand strategic thinking and help translate it into clear, actionable briefs and beautifully executed work.
  • Collaborative, proactive and entrepreneurial in approach, with excellent communication skills and the ability to thrive within a close-knit, founder-led creative studio.