Freelance Account Manager


London Hybrid

Advertised by:

Clare Persey

Founder

Clare Persey

Connect with Clare Persey

A globally recognised, independent brand strategy and design agency known for its bold creativity, strategic thinking and award-winning work. Working with some of the world’s leading consumer brands across FMCG, food, drink and lifestyle, the agency combines strategy, design and specialist production expertise to create distinctive brand identities and experiences. This is a senior delivery role, taking ownership of complex creative projects while supporting the wider team and ensuring exceptional standards of project management.

Key Responsibilities:

  • Lead senior client relationships, acting as a trusted strategic and creative partner across key accounts.
  • Oversee branding and design projects from initial brief and strategic development through to creative execution and delivery.
  • Work closely with Strategy, Creative and Project Management teams to ensure exceptional work that meets client objectives.
  • Lead client meetings, presentations and workshops, confidently managing senior stakeholders and expectations.
  • Provide clear, inspiring creative briefs, ensuring teams understand the client’s business, brand challenges and commercial priorities.
  • Oversee account budgets, project scopes and commercial performance, identifying opportunities to add value and strengthen client relationships.
  • Manage multiple projects and workstreams across brand identity, packaging, innovation and wider brand experiences.
  • Integrate quickly into the agency team, providing senior client leadership, resolving challenges and maintaining project momentum throughout the freelance assignment.

Key Skills:

  • Extensive Account Director experience within a leading branding, design or integrated creative agency.

  • Strong background in FMCG, consumer branding and packaging design, ideally working with major global brands.

  • Excellent understanding of brand strategy, creative development, visual identity and the wider branding process.

  • Proven ability to build trusted relationships with senior clients and confidently manage complex stakeholder requirements.

  • Strong commercial awareness, including account profitability, project budgets, scopes and identifying growth opportunities.

  • Exceptional communication, presentation and briefing skills, with the ability to inspire confidence in clients and creative teams.

  • Highly organised, proactive and solutions-focused, with the ability to manage multiple priorities in a fast-paced environment.

  • Collaborative, adaptable and commercially minded, with the confidence to take ownership and make an immediate impact in a freelance capacity.