Senior Account Manager


London Hybrid

Advertised by:

Clare Persey

Founder

Clare Persey

Connect with Clare Persey

An award-winning, independent global brand design agency known for its bold creativity, strategic thinking and exceptional design craft. Working with some of the world’s leading consumer brands across FMCG, food, drink, beauty and personal care, the agency specialises in brand strategy, innovation, visual identity, packaging and wider brand experiences. This is an exciting opportunity to manage key client relationships, lead multiple creative workstreams and collaborate with talented international teams to deliver distinctive, commercially effective branding.

Key Responsibilities:

  • Build and maintain strong client relationships, acting as a trusted day-to-day contact across key accounts and projects.
  • Manage branding and design projects from initial brief and strategic development through to creative execution and delivery.
  • Work closely with Strategy, Creative and Production teams to ensure exceptional work that meets client objectives.
  • Lead client meetings, presentations and project updates, confidently managing feedback and stakeholder expectations.
  • Oversee multiple projects and workstreams across brand identity, packaging, innovation and wider brand experiences.
  • Manage project budgets, scopes, timelines and resources, ensuring commercially successful and efficient delivery.
  • Develop a strong understanding of clients’ businesses, identifying opportunities to add value and strengthen long-term partnerships.
  • Support and mentor junior Client Services colleagues, contributing to a positive, collaborative and high-performing team.

Key Skills:

  • Strong Senior Account Manager experience within a leading branding, design or integrated creative agency.
  • Proven experience working with FMCG and consumer brands, ideally across food, drink, beauty or personal care.
  • Excellent understanding of brand strategy, visual identity, packaging design and the creative development process.
  • Confident managing mid-to-senior client relationships and multiple stakeholders across complex projects.
  • Strong commercial awareness, with experience managing budgets, scopes, project profitability and account development.
  • Excellent communication, presentation and briefing skills, with the ability to inspire confidence in clients and creative teams.
  • Highly organised, proactive and solutions-focused, with exceptional attention to detail and the ability to manage competing priorities.
  • A collaborative, ambitious and positive approach, with a genuine passion for branding, creativity and delivering outstanding client work.