An internationally recognised branding and design consultancy, working on a prestigious global petcare account. You’ll become part of a talented, ambitious and collaborative Consumer Branding team, leading projects across internationally recognised brands. The role offers significant strategic involvement, exposure to senior global stakeholders and the opportunity to help shape a major global rebrand and complex brand portfolio. Projects span brand strategy, identity, packaging, motion, activation and brand experience.
Key Responsibilities:
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Act as the primary day-to-day contact for key clients, building trusted relationships and ensuring exceptional levels of service.
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Manage multiple branding and design projects from initial briefing and strategic development through to creative execution and final delivery.
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Work closely with the Creative Director, designers and external specialists to ensure projects meet strategic objectives and creative expectations.
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Develop detailed project plans, managing schedules, resources, budgets and deliverables to ensure projects are completed on time and within scope.
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Lead client meetings, presentations and project reviews, communicating clearly and confidently with senior stakeholders.
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Translate client requirements into clear, actionable creative briefs, providing constructive feedback and maintaining momentum throughout the creative process.
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Oversee project finances, including estimates, proposals, budget tracking and scope changes, ensuring commercial efficiency and profitability.
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Identify opportunities to strengthen existing client relationships and contribute to the continued growth and reputation of the agency.
Key Skills:
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A minimum of 6 years’ experience in account management, client services or project management within a branding, design or creative agency.
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Strong understanding of brand strategy, visual identity and design processes, with the ability to manage projects across multiple creative disciplines.
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Excellent client relationship management skills, with confidence engaging and presenting to senior-level stakeholders.
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Highly organised and detail-oriented, with proven experience managing multiple complex projects, deadlines and budgets simultaneously.
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Strong commercial awareness, including experience preparing estimates, managing project finances and controlling scope.
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Excellent written and verbal communication skills, with the ability to develop clear briefs and communicate creative ideas effectively.
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A collaborative, proactive and solutions-focused approach, comfortable working within a small team and taking ownership of projects independently.
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An interest in arts, culture, education and purpose-led organisations, with the confidence and adaptability to step into an established role and make an immediate contribution.